Privacy policy

Purpose of this Privacy Policy

This Privacy Statement aims to give you information on how we collect and process the personal data we obtain about you when you interact with us.

Maintaining the security of your data is a priority at Beyond the Stitches Designs, and we are committed to respecting your privacy rights. We pledge to handle your data fairly and legally at all times. We are also dedicated to being transparent about what data we collect about you and how we use it.

This Privacy Statement applies whether you visit our website, use your mobile device or contact us over the telephone.

We understand that there is a lot of information in this Statement, but we want you to be fully informed about your rights and how Beyond the Stitches Designs uses and looks after your data.

Please read this Privacy Policy carefully before using Beyond the Stitches Designs website (“website”, "service") operated by Marie Owen-Smith trading as Beyond the Stitches Designs ("us", 'we", "our").

My contact details

Name: Marie Owen-Smith trading as Beyond the Stitches Designs

Phone Number: 07541 840850

E-mail: info@beyondthestitchesdesigns.com

What personal data we collect

We currently collect and process the following information:

  • Information you provide directly to us, specifically email address, first name and last name.

  • The emails and other communications that you send us or otherwise contribute, such as posts to our customer message boards or forums. Please be aware that information on public parts of our site is available to others.

  • Information you share with us in connection with surveys, contests or promotions.

  • Information from your use of our website. This includes information such as timestamps, clicks, scrolling, browsing times, searches, transactions, referral pages, load times, and problems you may encounter, such as loading errors.

  • We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to the use of cookies when you first visit my website. Please see our Cookie Policy.

  • Other information you submit to us directly or through Third Party Services if you use a Third Party Service to create an account (based on your privacy settings with such Third Party Service).

This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Statement.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Provision of the Services. Provide and personalize our services, process payments and respond to your inquiries.

  • Communicating with you. Communicate with you, including by sending you emails about your transactions and service-related announcements.

  • Surveys and contests. Administer surveys, contests and other promotions.

  • Promotion. Promote our Services and send you tailored marketing communications about products, services, offers, programs and promotions of Beyond the Stitches Designs and measure the success of those campaigns. For example, we may send different marketing communications to you based on what we think may interest you based on other information we hold about you.

  • Security. Ensure the security and integrity of our services.

  • Third party relationships. Manage our vendor and partner relationships.

  • Enforcement. Enforce our Terms of Service and other legal terms and policies.

  • Complying with law. Comply with applicable legal requirements, such as tax and other government regulations and industry standards, contracts and law enforcement requests.

We also receive personal information indirectly, from the following sources in the following scenarios:

  • If you log into our website using a social media account, we will obtain elements of the contact data from the relevant social media account provider.

  • Our website may contain links to other websites of interest and we may receive data from these sources for courses booked through these. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

What we use the information for

We use the information that you have given us in order to:

  • Consent. You have consented to the use of your personal information in a particular way. When you consent, you can change your mind at any time.  

  • Performance of a contract. We need your personal information to provide you with services and products requested by you, or to respond to your inquiries. In other words, so we can perform my contract with you or take steps at your request before entering into one.

  • Legal obligation. We have a legal obligation to use your personal information, such as to comply with applicable tax and other government regulations or to comply with a court order or binding law enforcement request.

  • Legitimate interests. We have a legitimate interest in using your personal information. In particular, we have a legitimate interest in the following cases:

    • To operate the Beyond the Stitches Designs business and provide you with tailored advertising and communications to develop and promote my business.

    • To provide and improve the services, including any personalized services - we do this as it is necessary to pursue my legitimate interests of providing an innovative and tailored offering to our customers on a sustained basis.

    • To comply with a court order or binding law enforcement request.

    • To anonymize and subsequently use anonymized information.

  • Protecting you and others. To protect your vital interests, or those of others. 

  • Others’ legitimate interests. Where necessary for the purposes of a third party’s legitimate interests.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell me that you wish this to happen.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@beyondthestitchesdesigns.com

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

 How we store your personal information

We will keep your personal information for as long as necessary and consistent with the purpose for which you have given it to us, including for the purposes of satisfying any legal, accounting, or reporting requirements. We will always retain your personal information in accordance with law and regulation and never retain your information for longer than is necessary.

At the end of that retention period, your data will either be deleted or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for business planning or statistical analysis. Where we anonymise data, we may use such information without further notice to you.

 Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@beyondthestitchesdesigns.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@beyondthestitchesdesigns.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk