Please read these terms and conditions ("terms and conditions", "terms") carefully before using Beyond the Stitches Designs website (“website”, "service") operated by Marie Owen-Smith trading as Beyond the Stitches Designs ("us", 'we", "our").

Conditions of use

By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to leave the website accordingly. Beyond the Stitches Designs only grants use and access of this website, its products, and its services to those who have accepted its terms.

Privacy policy

Before you continue using our website, we advise you to read our Privacy Policy regarding our user data collection. It will help you better understand our practices.

Age restriction

You must be at least 18 (eighteen) years of age before you can use this website. By using this website, you warrant that you are at least 18 years of age and you may legally adhere to this Agreement. Beyond the Stitches Designs assumes no responsibility for liabilities related to age misrepresentation.

User accounts

As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password. If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address them accordingly. We reserve all rights to terminate accounts, edit or remove content and cancel orders at our sole discretion.

Consumer Rights
If you are contracting as a consumer, you may cancel a Contract at any time within fourteen (14) working days, beginning on the day after you received the Products. A refund will be made in accordance with our Refunds Policy.

To cancel a Contract, you must inform us in writing. You must also return any Products to us as soon as reasonably practicable, and at your own cost. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

Availability and Delivery

Your Contract will be fulfilled by the agreed delivery date, unless there are exceptional circumstances.

Risk and Title
The Products will be at your risk from the time of delivery. Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

Digital Products are supplied for the End User’s own personal and private non-commercial use. Reproduction, sub-licencing or redistribution of Digital Products is strictly prohibited.

Intellectual property

You agree that all materials, products, and services provided on this website are the property of Beyond the Stitches Designs, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute the Beyond the Stitches Designs’ intellectual property in any way, including electronic, digital, or new trademark registrations. You grant Beyond the Stiches Designs a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish. For issues regarding intellectual property claims, you should contact the company in order to come to an agreement.

Price and Payment

The price of the Products and our delivery charges will be provided for technical editing work by estimate based on the work involved. Teaching workshop prices are quoted on our site from time to time, except in cases of obvious error.

Product prices and delivery charges are liable to change at any time, but changes will not affect orders in respect of which we have already confirmed.

Payment for all services must be by electronic bank transfer for technical editing work. Cash, cheque or electronic bank transfer is accepted for teaching workshops.

Refund Policy

If you return a Product to us:
(a) because you have cancelled the Contract between us within the fourteen (14) day cooling-off period, we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you gave notice of cancellation. In this case, we will refund the price of the Product in full.
(b) after the fourteen (14) day cooling-off period but within 30 days of receipt of your original order, we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you gave notice of cancellation. In this case, we will refund the price of the Product in full
(c) for any other reason (for instance, because you consider that the Product is defective), we will examine the returned Product and will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund. We will refund the price of a defective Product in full, any applicable delivery charges and any reasonable costs you incur in returning the item to us.

1. We will not refund original postage costs only the full price of the product.

2. We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

3. Digital Products cannot be cancelled once they have been downloaded. By purchasing a Digital Product, you waive the right to cancel the purchase within the usual 14 day cancellation period, whether under regulation 29(1) of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 in the UK or any other applicable legislation in other jurisdictions.

Warranty

We warrant to you that any Product purchased from us through our site will, on delivery, conform in all material respects with its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied.

Our Liability

If we fail to comply with these terms and conditions, we shall only be liable to you for the purchase price of the Products.
Nothing in this agreement excludes or limits our liability for:
(a) death or personal injury caused by our negligence;
(b) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979;
(c) defective products under the Consumer Protection Act 1987; or
(d) any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.

Written Communications
Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Events Outside Our Control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) strikes, lock-outs or other industrial action; civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; impossibility of the use of public or private telecommunications networks; and the acts, decrees, legislation, regulations or restrictions of any government.

Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

Severability
If any of these Terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

Right to vary these Terms and Conditions
We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our systems capabilities.

You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the confirmation or quotation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

Law and Jurisdiction

Contracts for the purchase of services through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales.